McFall Masonry & Construction - Online Reviews and Complaints

I would like to explain the reviews and complaints that are so popular to post in today’s high tech world. For instance, look at the Better Business Bureau (BBB). The BBB will only list complaints, but will not accept good reviews as Yelp or Angie’s List do.

When the BBB accepts a complaint, the Bureau lists it and lowers your grade rating, which traditionally falls in the A-F scale. This grade rating will stay with a company for 6 months, and the complaint itself will remain listed forever. The only way to combat this is by joining the BBB, in which case they will then raise the company's grade and hide the old complaints which simply does not sound quite fair.

McFall Masonry & Construction received 9 complaints over a period of 10 years. This may seem a great deal when not put into perspective. We have completed over 1,000 projects in that same 10-year span. That amount of work in this time-frame gives McFall Masonry & Construction a 99% customer satisfaction rating.

If you were to try researching your favorite restaurant, you'd be likely to find bad review or two and wonder why since you love the place.
The same would stand for your favorite market and clothing store. Sometimes, even McFall Masonry & Construction cannot make every person happy, which can result in that person posting a poor review of us.

If you are concerned about negative reviews that you come across, I would advise that you discuss them with your contractor, as they are likely to have an excellent explanation for you. A company cannot stay in business with terrible reviews that truly reflect terrible service. McFall Masonry & Construction has been in business for 35 years with one owner, and operated by one family.

McFall Masonry & Construction has received many great reviews. I understand that many people may question whether reviews they see are trustworthy. McFall Masonry & Construction's testimonials provide the customer’s name and in some cases their profession, including a well-known TV producer here in Texas, a large general contractor that has built every Chuck E Cheese entertainment center in the nation, a federal judge, and a hall of fame football player. These are real people who experienced great service from McFall Masonry & Construction, and wrote helpful reviews which express just that.

The pictures in our website's gallery display a very small fraction of the projects we have completed. We do our best to display a variety that shows our potential customers the wide range of projects we take on including work with with:

I hope this is useful information for all potential customers. We love what we do, and value our customers. Contact us with any questions, and we would be glad to answer them.
 

Winter

Here we are in the middle of winter. For us in North Texas some of this winter has been terribly frozen. Today, mid January it’s in the teens for mid morning. Most of the time we can still do something outside, today not so much. We are still...

Mid-Summer

Here we are in mid summer, it's been a pretty crazy year so far. late winter started with a bang, just like it usually goes in mid Spring, but then things slowed a bit, this was really strange with the economy going gang busters here in North...

Spring is in full swing!

Well, spring is full bloom. Here in North Texas, it's fully green again from a mild winter yet a brown leafless winter. It’s great, except for some pretty good severe storms we’ve had this spring and I would like to address this for...

Spring Is Officially Here!

    Spring is officially here. It seems to have been here in North Texas for awhile now. Everything has greened up pretty early here in North Texas. Hopefully, we had hard enough freezes early in the winter to get rid of the bugs,...

Tax Returns & HOAs

     Here we are heading toward the end of January, or as we like it in North Texas, almost spring. Already, many people are looking to the very near future and calling for an appointment to receive an estimate for some home...

New Year

Here we are at the end of another year. 2016 has been a good year here in North Texas. It seems that 70% of the country could have a slow economy and Texas will just keep moving along. The forecast for the economy for 2016 looks very promising, in...

Tis' The Season

     It’s four days after Thanksgiving and we are right at the official start of the holiday season. At McFall Masonry and Construction, we are patriots. We love our country, and we are not afraid to show it or speak of it. It...

Halloween

It’s Halloween 2016. I’ve seen Halloween go from a single night of trick or treating when I was a kid to where it is today… almost a holiday, with Halloween events happening through all of October. I suppose it’s all in good...

It's Fall

   It is finally fall and it seems to be warmer than most Octobers. At McFall Masonry and Construction, we work on projects all year. This time of year is really the best time of year for your project. Temperatures are down. It is still...

Weather & Seasons

     August 2016 sure turned out to be an odd summer month here in North Texas. We had several 100 degree plus days… and here at McFall Masonry and Construction, we still needed to take the normal overheated precautions. Crew...

New Website for McFall Masonry and Construction

Here at Mcfall Masonry and Construction, we are very pleased with our new website. A lot of work was put into the creation of this site. At one time, we had two websites due to the fact that we have different divisions within our company. Our...

It's Hot Once Again

       It’s the first day of summer, and it’s in full bloom here in North Texas. We’re in the high 90s with a pretty good heat index, (humidity). I guess it’s better than Arizona, where it’s been...

Receiving an Estimate

This is an estimate-driven business. Everyone in home improvement cannot make any money if they do not go on appointments and give an estimate, and this is what we do. As the owner of McFall Masonry and Construction, I spend roughly 50% of my time...

Weather and Property Damage

Well, here in North Texas we received our first spring hail storm that was wide spread. We also had a major tornado outbreak the day after Christmas last year 2015. Let’s talk a little about this in relation to the Masonry and Concrete...

Company Staff

At McFall Masonry and Construction, we employ only responsible, honest and polite people to work for us. We do not allow foul language, overly loud talking, playing around and so on. If we receive a complaint about any of these things, the...

Spring Is Here

     Well not just yet, but here in North Texas most of us agree that winter is gone and spring is right around the corner. It’s only mid February, but already, we are having daytime temperatures in the mid 70s. For us...

A New Year

    Well the holidays are over with, most of us are recovering from over spending, but it is a New Year. Time to start thinking about all those home improvements that you’ve been wanting and finally get serious about doing...

Payment Options and Credit Cards

Today’s world involves paying for so many purchases with credit cards. We go out to eat and we pay with a credit or debit card. We go online and pay bills, we purchase gifts, we buy many many items of everything we can think of with credit...

Holidays & End of Year

   Well it’s mid-November 2015. Most people are thinking about Thanksgiving and Christmas. Weather is changing of course here in Texas and although colder, most of the country in the East wouldn’t consider this very cold at...

Pricing

Let’s talk prices. First let’s talk about material prices. Meaning the cost of stone, cement, sand, concrete for your patios. Years ago, prices would only go up in the spring, and then only about every three years. This simply is not the...

Its the End Of Summer

The end of the summer of 2015 is finally here and it flew by didn’t it? We had a lot of rain here in North Texas this past spring, which is probably why if seemed to go by so quickly. In North Texas our summers typically start around...

Heat Precautions With Masonry

    The heat is on in North Texas. It’s August, and we can always count on the heat. This year, at least right now in early August, the temps are up with a vengeance. Precautions are always needed in this weather when it comes...

Moisture-Caused Construction Failures

It’s now mid-summer 2015 and wow, did we have a wet wet spring. The wettest May in history and the wettest spring over all since 1957 in North Texas. We still have roads under water from over flowing lakes in North Texas. Water under the...

Retaining Walls

Retaining walls are one of the most important items for a home, if you have a need. Yet most people do not pay attention to them until something goes wrong. So far, 2015 has been record-breaking for rainfall. This rain is very stressful for...

Sealing Masonry

At McFall Masonry & Construction we offer many services. We install all types of masonry including flagstone, brick, chopped rock, builders rock, countertops, and fabricated stone. Many of these types of natural products can be sealed and at...

Sealing of Concrete

      The sealing of masonry and concrete can be a very important aspect of your project- although most customers are not aware of this process, and most do not choose to make this application. Let’s go over a few...

Construction and the Weather

The weather plays a huge role in your construction projects. During the spring in North Texas, we can receive a lot of rain. The last couple of years during springtime, it's been pretty mild with not much rain. This was great for Mcfall masonry...

Mortar Repairs

  At McFall Masonry and Construction, we are involved in all area of masonry and concrete. This includes all uses of rock, whether builders or chopped rock. We are involved in all area of flagstone work- whether it’s for a patio, walkway,...

Concrete Precautions

The pouring of concrete can be a strange thing. Often we may think the pouring of concrete is no big thing. After all, we see construction workers pouring concrete all the time. So, what’s the big deal? At McFall Masonry, we are almost...

Flagstone

Flagstone is a very popular masonry material for many home improvement projects here in North Texas. At McFall Masonry, we have completed hundreds of projects with flagstone. There are many different styles and possibilities: flagstone patios,...

Fire Pits and Fireplaces

At Mcfall Masonry, we have constructed and developed many, many fireplaces and fire pits. Outdoor fireplaces became very popular around 2000, with even outdoor patio areas being somewhat rare before then. For the next decade, McFall Masonry...

Hardwood Floors

At Mcfall Construction, we are involved with many aspects of home improvement. One of these home improvements is wood flooring. Flooring comes in many types, shapes and sizes. It seems in this part of the construction industry, flooring changes and...

Springtime with McFall

Spring is here in Texas. At McFall Masonry & Construction we’re always excited when spring finally arrives. As most of you know, the weather changes rapidly in North Texas.  We can have ice and snow on a Friday and by Monday...

More on Concrete

Pouring concrete is an interesting beast.  Pouring concrete never gives us the same reaction on any given day. At McFall Masonry and Construction, we have probably poured concrete well over 3000 times and one thing stays the same, it’s...

Spring is Fast Approaching

Spring is upon us in North Texas, or so it seems. At McFall Masonry and Construction we’ve noticed that even though it’s February, springtime thinking is upon us. Its been a very mild winter thus far, especially compared to the last...

Experience is Important

Experience in the construction industry is extremely important. Often, the typical homeowner doesn’t really think about it. Just because a few guys show up in a truck, does not mean they have extensive experience. If a tradesman is what we...

It's Time for an Estimate

When receiving an estimate from McFall Masonry, keep in mind you can expect to work with highly experienced tradesman who are able to communicate in fluent English and answer any questions you may have about your project throughout the entire...

Is now the best time of year to start your project?

Yes! January is the time to get started on your outdoor home improvements. We often think that the best time of year to get things done is in the spring, or even later in the year, but the time is now. The costly holidays are over, tax returns are...

New Year, New Outdoor Kitchen

As the New Year begins, many people are starting to think about outdoor projects.  More often than not, they’re thinking about an outdoor kitchen. At McFall Masonry, we suggest that you start planning now by looking at what you want,...

Concrete Styles

People are constantly thinking about new patios. In today’s world there are a lot of choices when it comes to patios and concrete styles.  Luckily, McFall Masonry & Construction is involved in most of these styles. We pour concrete...

Give Yourself the Gift of Home Improvement this Season

It is now the holiday season, and thoughts are often more on gift giving than they are on pouring concrete. But like everything else, construction moves forward. If you are looking to improve your home, it could be financially beneficial for you to...

McFall Masonry & Construction's Many Services

At McFall Masonry & Construction, we are pleased to provide many services for your home improvement needs. Often in today’s internet-driven world, we search Google for a product or service, and may not realize that the same company we find...

Plan Ahead for Your Construction Project

At McFall Masonry & Construction, we are traveling to appointments six days a week, all year long, to give the homeowner an estimate for a project they want completed. This is truly the “life blood” of the company. Without visiting...

Pouring Concrete in the Winter

Here at McFall Masonry & Construction, we never quite tire of talking about concrete. It is now November, and just the 11th of this month, an early and quite blustering cold front has come through Texas. The temperatures started at about 38...

3 Quickest Ways to Receive a Construction Estimate

McFall Masonry offers a variety of ways for customers to contact us for appointments to receive estimates. Customers can contact us by phone, during which they can leave a voice mail, which will be returned the same day or within 24 hours. One...

Cozy Up to an Interior Fireplace

It has become very popular for many homeowners to transform their family room or living room fireplaces into more of a work of art. Many of the newer homes built today come with what can only be termed as a fake-looking fireplace. Often, you will...

Are You Thinking About an Outdoor Kitchen?

The definition of outdoor kitchens has changed dramatically over the past 15 years. At one time, an outdoor kitchen was a concrete patio, a patio cover, an outdoor fireplace, stone bench, stone counter, stone bar, and a BBQ grill. At McFall...

Be Prepared for Your Construction Estimate

As a home improvement contractor, McFall Masonry & Construction meets with many potential customers. On average, we meet with new potential customers 40 times a month to not just provide the estimate, but to really grasp what the owner of the...

Warranties on Brick and Concrete Work

North Texas has active ground movement, which often causes the projects we complete to move with the ground immediately. This is frustrating for both the contractor and the homeowner. We have seen roads that started out level and end up with dips...

Brick and Mortar Repair (Re-Pointing) in Texas

McFall Masonry is often called to evaluate and repair brick cracks, mortar cracks, and foundation corner cracks. We are often asked if we warranty or guarantee our company’s workmanship when it comes to repairs.   When mortar, brick, or...

Looking For a New Outdoor Kitchen or Patio?

The kitchen is probably where you and your family spend most of your time together. Hanging out in the kitchen suits many families, but why hide indoors? Bring your kitchen outside where you can enjoy the fresh air. An outdoor kitchen or patio will...

Mold Your Home into a Work of Art

Masonry and stonework is responsible for some of the greatest architectural wonders of the world. From the Great Wall of China to the Pyramids of Giza, masonry has allowed architects and builders to redefine the limits of structural engineering and...

Stay Up to Date with Our Latest News, Tips, and Seasonal Pricing


Winter

Here we are in the middle of winter. For us in North Texas some of this winter has been terribly frozen. Today, mid January it’s in the teens for mid morning. Most of the time we can still do something outside, today not so much. We are still...

Mid-Summer

Here we are in mid summer, it's been a pretty crazy year so far. late winter started with a bang, just like it usually goes in mid Spring, but then things slowed a bit, this was really strange with the economy going gang busters here in North...

Spring is in full swing!

Well, spring is full bloom. Here in North Texas, it's fully green again from a mild winter yet a brown leafless winter. It’s great, except for some pretty good severe storms we’ve had this spring and I would like to address this for...
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